Outline

1. Introduction
1. Heuristics; Definition and Origin
2. User Interface Definition
2. User Interface Heuristics
1. Show System Status
2. System Should Match the Real World
3. User Control and Freedom
4. Consistency and Standard
5. Error Prevention
6. Recognition Rather than Recall
7. Flexibility and Efficiency of Use
8. Aesthetic and Minimalist Design
9. Help Users Recognise, Diagnose and Recover form Errors
10. Help and Documentation
3. Obstacles Experienced When Applying User Interface Heuristics
1. Cultural Barriers
2. Technical Barriers
3. Strategic Barriers
4. International Standards Organisation (ISO) on User Interface
5. User Interface Styles
1. Command Line Interface
2. Form Fill
3. Menu Selection
4. Direct Manipulation with Windows, Icons, Menus and Pointing
5. Pull-down Menus
6. Graphical User Interface
6. Conclusion
7. Application of Research Findings
8. References