Dear Sir/Madam:

I want to express my dissatisfaction with the scuba- diving equipment that I ordered a week ago and that was supposed to arrive today.  I ordered the equipment online and then called your office in New Jersey for further information and details.

My complaint concerns the missing parts that were not delivered to me.  These missing tools include fifteen underwater masks, and twenty hydro costumes.  To solve these problems with no further complications and problems I would like your state representative to send me the missing equipment by this Wednesday, June 6.  The address, telephone number, and fax remain the same if you would like to clarify any information.

I look forward to receiving your call or the necessary stuff by the date that I mentioned, otherwise I will have to contact my lawyer and proceed with refund actions.

Thank you for your cooperation and understanding in this matter.

Sincerely,

Your name

Enclosures (necessary documentation and records)